20 set - Padova
Marriott International
Overview
In this role you drive the hotel's commercial success by identifying and securing group business for meetings, incentives, conferences, and events.
You will partner with cross-functional teams to optimize pricing, proposals, and client experiences, reinforcing The St. Regis Venice as a premier luxury MICE destination.
You'll cultivate global relationships, lead the full sales cycle, and contribute to revenue growth through strategic account management and expert local destination knowledge.
Responsabilità
Identifying, developing, and managing group opportunities for meetings, incentives, conferences, and events
Developing and implementing sales strategies to maximize revenue and market share in the group segment
Managing the full sales cycle from prospecting to contract signing and post-sale follow-up
Building and maintaining relationships with clients, event planners, travel agencies, DMCs, and key accounts
Preparing tailored proposals, contracts, and presentations
Conducting site inspections and sales appointments to showcase facilities
Monitoring market trends and competitor activity to enhance performance
Collaborating with Revenue Management to optimize pricing and availability
Coordinating with Events, Operations, and Catering to ensure flawless event execution
Maintaining accurate client, pipeline, and contract data in Marriott sales systems
Reporting on sales, forecasts,
and performance to leadership
Ensuring compliance with Marriott International sales standards
Contributing to achievement of revenue and production goals
Providing expertise on local destination to support selling efforts
Verifying e-channels/websites have up-to-date property details
Supporting sales initiatives as directed by GM or leadership
Delivering service excellence to drive customer loyalty
Liaising with Sales to pursue new group/catering business and meet revenue goals
Collaborating across channels to educate on property attributes and business needs
Searching for new opportunities through market knowledge and client insights
Requisiti fondamentali
Hotel sales, group sales, MICE, events or related commercial role experience
Strong negotiation, communication, and relationship-building skills
Customer-focused mindset with tailored solution delivery
Proactive, organized, results-oriented approach
Analytical skills to interpret market trends and sales data
Comfort working in international, multicultural environments
Experience using CRM and hotel sales systems
Excellent cross-department collaboration
Fluency in Italian and English; additional languages advantageous
negotiation
relationship-building
customer-focused mindset
CRM platforms
hotel sales systems
business development tools
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