Overnight Bell Attendant, Part-Time

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ph3About Four Seasons: /h3pFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /ph3About the location: /h3pA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found. /ph3About the role /h3pThe Bell Attendant assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, and transports guest and hotel packages and parcels. /ph3What you will do /h3h3ESSENTIAL FUNCTIONS: /h3ulliDelivers luggage to room upon check-in, and offers in-room orientation when Guest Relations team is unable to. Picks up luggage from room upon departure and moves luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups. /liliHandles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel,



in-house events, directions, etc. /liliGreets all guests passing through lobby and offers them assistance. /liliHandles all guest request during the overnight shift with shoe polishing, delivering newspaper, polish bell carts, delivering items that guest needs and etc. /liliComplies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. /liliWorks harmoniously and professionally with co-workers and supervisors. /liliRestock the RA closet during the overnight shift. /liliPerforms errands for guests and the hotel that may require local travel off of the hotel property. /li /ulh3NON-ESSENTIAL FUNCTIONS: /h3ulliProvides a high level of cleanliness in the lobby and luggage storage room. /liliAssists guests at the Concierge and Front Desk. /liliAssist with responsibilities and duties in the absence or heavy volume in the areas of Door, Guest Relations, and Valet Staff. /li /ulh3What you bring /h3ulliHigh school education or equivalent experience /liliAverage reading, writing, and oral proficiency in the English language /liliExperience in Guest Services preferred /li /ulh3What we offer: /h3ulliLucrative salary! /liliMarket-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days! /liliTime off plans starting on the day of hire! /liliAn opportunity to be a part of a cohesive team in an inclusive work environment! /liliComplimentary and discounted hotel stays around the world! /liliWellbeing and mental health initiatives and focused company! /liliEmbracement and promotion of diversity in our workplace! /liliComplimentary employee meals and beverages! /liliTuition reimbursement! /li /ulh3Learn more about what it is like to work at Four Seasons-visit us: /h3 pFour Seasons is an Equal Opportunity, Aff ... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - /ph3Visa Requirements /h3pUS work authorization is required. /ppFour Seasons is an Equal Opportunity, Aff ... /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/807l8g