Account Manager
Pubblicato il 22-09-2026 - Qomodo in Milano
ph3Description /h3 pbJoin /b Qomodo b– the fintech reshaping the payments and BNPL ecosystem! /b /p pWe are an ambitious and dynamic team with experience from some of the world’s most innovative startups, including Rocket Internet, Delivery Hero, SumUp, Amazon, Everli, Scalapay, Doctolib, and N26. With a record-breaking €34.5M funding round backed by top-tier angels and VCs across Europe and a €13.5 million Series A round closed in record time, we are building a strong and innovative future for our company and those who join us. /p h3What are we looking for? /h3 pWe’re searching for a driven and proactive Account Manager to own, nurture, and grow a portfolio of merchants while ensuring they are delighted by our services. If you’re excited about creating meaningful relationships, improving service adoption, and driving business success, we want to hear from you! /p h3Key Responsibilities /h3 ul libMerchant Portfolio Management /b (50%): Ensure the profitability and sustainability of a specific merchant portfolio by building strong relationships and delivering exceptional service. /li libUpselling and Cross-Selling /b (20%): Promote additional products and services to your portfolio, identifying opportunities to enhance merchant satisfaction and drive revenue growth. /li libChurn Prevention /b (20%): Proactively anticipate potential issues or dysfunctions with merchants and implement solutions to prevent churn. /li libBackoffice Support /b (10%): Handle administrative and operational tasks to support merchant management and ensure seamless processes /li /ul h3Expected Key Results /h3 ul liRetain the current portfolio of merchants without churn /li liIncrease conversion rates within the merchant base /li liBoost adoption and involvement among key merchants, particularly early adopters /li /ul h3Requirements /h3 pYou’re a great fit if you have:
/p h3Must-have /h3 ul liBachelor’s degree (field of study is not a constraint) /li liFluency in English /li /ul h3Nice-to-have /h3 ul liPrevious experience in a startup or scaleup environment /li li1 year of experience as an AM/BDM /li /ul h3Soft Skills /h3 ul libData-Driven Organized /b: You thrive on structure and precision, ensuring processes run smoothly like a well-oiled machine. /li libExceptional Communicator /b: Your ability to break down complex topics into clear, actionable ideas is second to none. /li libSelf-Starter /b: You’re autonomous, proactive, and ready to get things done without waiting for detailed instructions. /li /ul h3Benefits /h3 h3Selection process /h3 ul lip30 min HR online interview /p /li lip30 min Head of Account Management interview /p /li lip30 min "Meet the team" /p /li /ul h3Offer: /h3 ul li€25-38K gross salary based on experience (RAL) /li li€1,760 in meal vouchers and/or welfare benefits /li liWellhub /li liPermanent contract /li liCompany laptop phone /li liFlexible remote working (2 days per week), depending on needs, always possible /li /ul h3Why Join Qomodo? /h3 pJoining Qomodo means becoming part of a fast-growing, innovative fintech where your contribution will truly make a difference. Here’s what we offer: /p ul libGrowth professional development: /b You’ll play a key role in scaling an ambitious fintech startup, gaining unique skills and accelerating your career. /li libHands-on experience fast learning /b: You’ll work on both strategic and operational projects, witnessing how a startup is built from the ground up. In just 6 months, you’ll gain experience that would take years elsewhere. /li libCollaboration networking: /b You’ll work alongside experts in Risk, Sales, Finance, Product, and Tech, expanding your knowledge and building valuable connections. /li libDynamic and stimulating work environmen /bt: We’re a young, energetic, and close-knit team, ready to support your personal and professional growth_._ /li /ul /p #J-18808-Ljbffr