Service Support Officer

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ph3Company Overview /h3 pAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. /p h3Company Overview /h3 pAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. /p h3Department Overview /h3 pOur Services Support team is part of the International Motorola Solutions Business Operation Team covering the EMEA region. We are a professional team that delivers internal support to our Managed Support Services Organization and to our customers. /p h3Job Description /h3 pAs a bService Support Officer /b, you will provide support to the local team and broader service team. The Service Support Officer will handle a wide range of services support-related tasks and be vital for the smooth running of our offices around EMEA. In this role, you will be expected to be an energetic professional who does not mind wearing multiple hats, as you will be confronted with the administrative challenges of supporting an office of diverse people. /p h3You Will Be Responsible For /h3 pServices support tasks, including: /p ul liExecutive admin support /li liProject reporting and updates /li liTeam meeting event coordination /li liLiaising with various Accounts Teams, to include Project Accounting, Accounts Payables, Account Receivables /li liProcurement for projects and non project equipment Services, e.g.



processing purchase orders and processing of invoices including 3rd party vendor, OMAR /li liCompilation of weekly project reporting /li liWorking with other services teams and liaising closely with the contract team on renewals. /li liOracle Project Management (OPM) project and resource set up and reporting /li liOwner/Creator of New Processes, for example SS Projects, creation of Google Forms and associated Processes and Documentation /li liAssist with billing by preparing and sending invoices; maintain client databases; track accounts; oversee the invoice workflow, and assist in copying and distributing orders and other internal documents as requested /li liCoordination of special requirements for new personnel including the allocation of office accommodation, computer systems, office and mobile telephones and the scheduling of induction training courses /li liProviding country support and support on specific customer contracts /li liProvide an efficient administrative support service which may include the preparation of presentation materials, proposals, quotations, tender documents, agreements and general correspondence /li /ul h3Basic Requirements /h3 h3Desirable /h3 h3Education and Qualifications /h3 ul liBachelor Degree in any Principal /li liItalian native speaker /li liFluent English (spoken and written) /li /ul h3It will also be beneficial (not mandatory) if you have: /h3 ul liExperience in office administration, help desk,



customer service or related field /li liExperience with Oracle system would be a plus /li /ul h3Essential /h3 h3Experience and Skills /h3 ul liExperience in a supporting role to a project delivery environment for a service provider or the corporate sector /li li1 – 3+ years’ experience /li liDemonstrable in-depth expertise with: /li liExecutive admin support /li liProviding assistance to Project Managers /li liDocument management and control /li liPreparation of project status reports /li liTaking and preparing meeting minutes /li liMS Office product suite /li liGoogle Suite /li liExcellent documentation skills, i.e. the ability to prepare written information accurately, clearly, effectively, and succinctly for various target audiences, including business, enterprise, and technical /li liMaintaining up-to-date project information, e.g. financials, procurement, etc /li liMaintaining continuous professional development in the candidate’s areas of expertise /li /ul h3Personal Attributes /h3 ul liHands-on and Can-do attitude /li liAbility to develop and maintain effective relationships with key stakeholders /li liAbility to work both autonomously and with a team /li liAttention to detail and a flawless execution mindset /li liAble to perform a range of administrative tasks, prioritize competing activities and meet deadlines /li liExcellent time management, communication skills and ability to work under pressure /li /ul h3Target Base Salary Range: /h3 p€36,000 - €42,000 EUR /p h3Travel Requirements /h3 pNone /p h3Relocation Provided /h3 pNone /p h3Position Type /h3 pExperienced /p h3Referral Payment Plan /h3 pNo /p h3Company /h3 pMotorola Solutions Italia SRL /p h3EEO Statement /h3 pMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. /p pWe are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8094er