Customer Service Representative

22 set - Magliano in Toscana
Lb Capital

Join a Fast-Growing Roofing Company and Unlock Your Earning Potential

Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.

Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and turning your hustle into commission? If so, we want to meet you.

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your income — and top performers are recognized, rewarded, and promoted.

Why You'll Want This Role

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- Includes base pay — plus uncapped commission potential

- Uncapped upside — Top performers earn $80,000+ yearly with commission

- Fast commission payouts — 0.25% of sold jobs booked during regular hours, 0.75% for evenings/weekends

- Full benefits — Health, Dental, and Vision insurance, plus 401(k) with company match

- Reliable time off — PTO after 90 days

- Real growth path — Fast-track promotion opportunities in a recognition-based culture





What You'll Do

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- Make high-volume outbound calls to warm and hot leads

- Respond to inbound leads within minutes

- Book roofing appointments for Sales Reps quickly and accurately

- Keep CRM (ServiceTitan) records clean and up to date

- Follow up relentlessly on unbooked or aged leads

- Work closely with outside sales and installation teams

- Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month

You’ll Thrive xysqume Here If You're

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- High-energy and competitive by nature

- A strong, confident phone communicator

- Motivated by a tracked, KPI-driven environment

- Organized, detail-oriented, and self-motivated

- A fast learner with strong follow-up discipline

- Experienced in sales or home improvement — a plus, but not required

This isn't a clock-in, clock-out job. It's a performance-driven opportunity for someone who wants to grow fast, earn big, and be part of something real.

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