22 set - Bologna
Alstom Gruppe
Select how often (in days) to receive an alert:Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo.Select how often (in days) to receive an alert:At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.We are looking for an AFTER SALES ENGINEER in our site in Bologna.Purpose of the JobThe main purpose of the role is to provide technical support on maintenance activities on Railway Signalling Systems ERTMS, IXL, SCMT manufactured by Alstom Transport, Bombardier Transportation and General Electric trasportation operated by the Alstom domestic and international Customers. The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom.Position in the OrganisationThe position will be part of Services Signalling Platform Organisation - Maintenance TeamHierarchical and Functional report to the Signalling Maintenance ManagerNetwork & LinksInternal relationships with other Alstom Functions: System and Product, Application Engineering, Industrialization, Supply Chain departments, Installation,
Test & Commissioning.External relationships with Customer infrastructures operators and with maintenance technicians.Responsibilities and Accountabilitiesperform log analysis to identify root causes of failure for ERTMS, IXL and SCMT systems and identify corrective actions; remotely guide technicians in executing corrective actions; personally perform corrective actions onsite; implement the "return of experience" process by producing reporting, statistics, etc.; definition and implementation of Maintenance and technical assistance plans; supervisionor execution of HW and SW retrofit and upgrade plans; providing technical tranining to customers; provision of support to Service Signalling Platform organization in the definition of maintenance strategy in tenders and offers; cooperationwith product engineering in the definition of maintainability requirements during the product’s design phase.The position includes the availability to perform activities outside of the Bologna Alstom site (25%) and to be part of the team that support by remote H24 the customer maintenance team.Educational and technical requirementsBachelor/Master degree in Electronics/Electric/Telecommunications EngineeringCapability to interpret electric drawings and schemesKnowledge of electronic design principle and methodologyKnowledge of the most common operating systems (Linux, Windows,
…)Knowledge of the most common net protocols (TCP/IP, …)Capability to use test tools (oscilloscope, wave generator, multimeter, etc…) would be a plusBasic knowledge of railway systems and or transportation systems would be a plusLanguages:Italian: excellent level written and spokenEnglish: good level written and spokenCompetencies and experience requested:Capability of synthesis and related written exposureCapability to perform analysis and to relate information from different contextsCapability to work in team and attitude to problem solvingNew graduate or one/two years of experience in electronic or electromechanical companyKnowledge of on site or remote technical assistance for Electronic/Electromechanical applicationJob Location: BolognaYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. xysqume If you’re up for the challenge, we’d love to hear from you!Important to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.Job Type:ExperiencedJob Segment: Technical Support, Outside Sales, Supply Chain, Telecom, Telecommunications, Technology, Operations, SalesProviderDescriptionEnabledSAP as service provider"route" is used for session stickiness"careerSiteCompanyId" is used to send the request to the correct data centre"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor#J-18808-Ljbffr
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