22 set - Milano
Qomodo
DescriptionÈ questo il ruolo che sta cercando? Se sì, continui a leggere per maggiori dettagli e si ricordi di candidarsi oggi stesso.Join Qomodo – the fintech reshaping the payments and BNPL ecosystem!We are an ambitious and dynamic team with experience from some of the world’s most innovative startups, including Rocket Internet, Delivery Hero, SumUp, Amazon, Everli, Scalapay, Doctolib, and N26. With a record-breaking €34.5M funding round backed by top-tier angels and VCs across Europe and a €13.5 million Series A round closed in record time, we are building a strong and innovative future for our company and those who join us.What are we looking for?We’re searching for a driven and proactive Account Manager to own, nurture, and grow a portfolio of merchants while ensuring they are delighted by our services. If you’re excited about creating meaningful relationships, improving service adoption, and driving business success, we want to hear from you!Key ResponsibilitiesMerchant Portfolio Management (50%): Ensure the profitability and sustainability of a specific merchant portfolio by building strong relationships and delivering exceptional service.Upselling and Cross-Selling (20%): Promote additional products and services to your portfolio, identifying opportunities to enhance merchant satisfaction and drive revenue growth.Churn Prevention (20%): Proactively anticipate potential issues or dysfunctions with merchants and implement solutions to prevent churn.Backoffice Support (10%): Handle administrative and operational tasks to support merchant management and ensure seamless processesExpected Key ResultsRetain the current portfolio of merchants without churnIncrease conversion rates within the merchant baseBoost adoption and involvement among key merchants,
particularly early adoptersRequirementsYou’re a great fit if you have:Must-haveBachelor’s degree (field of study is not a constraint)Fluency in EnglishNice-to-havePrevious experience in a startup or scaleup environment> 1 year of experience as an AM/BDMSoft SkillsData-Driven & Organized: You thrive on structure and precision, ensuring processes run smoothly like a well-oiled machine.Exceptional Communicator: Your ability to break down complex topics into clear, actionable ideas is second to none.Self-Starter: You’re autonomous, proactive, and ready to get things done without waiting for detailed instructions.BenefitsSelection process30 min HR online interview30 min Head of Account Management interview30 min "Meet the team"Offer:€25-38K gross salary based on experience (RAL)€1,760 in meal vouchers and/or welfare benefitsWellhubPermanent contractCompany laptop & phoneFlexible remote working (2 days per week), depending on needs, always possibleWhy Join Qomodo?Joining Qomodo means becoming part of a fast-growing, innovative fintech where your contribution will truly make a difference. Here’s what we offer:Growth & professional development: You’ll play a key role in scaling an ambitious fintech startup, gaining unique skills and accelerating your career.Hands-on experience & fast learning: You’ll work on both strategic and operational projects, witnessing how a startup is built from the ground up. In just 6 months, you’ll gain experience that would take years elsewhere.Collaboration & networking: You’ll work alongside experts in Risk, Sales, Finance, Product, and Tech, expanding your knowledge and building valuable connections. xysqume Dynamic and stimulating work environment: We’re a young, energetic, and close-knit team, ready to support your personal and professional growth_._#J-18808-Ljbffr
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