22 set - Monza
Caracol-am.com
Application Engineering - Barlassina (MB), ItalyFaccia clic su "Candidati" qui sotto per inviare la sua candidatura. Si assicuri che il suo CV sia aggiornato e di aver prima letto le specifiche del lavoro.As a Customer Success Specialist, you will act as a trusted advisor in the post-sales phase, supporting customers in design, process, and software-related topics ensuring timely and high-quality assistance while helping them maximize the value of our technologies and contributing to their satisfaction, retention, and long-term success.Few examples of responsibilitiesAct as a key point of contact for customers in the post-sales phase, ensuring timely and effective supportSupport the resolution of technical issues related to applications, software, and manufacturing processes, coordinating with internal teams when neededProvide consultative guidance on design workflows, processes, and software tools to drive effective adoption of Caracol’s solutionsCollect and structure customer feedback, identifying recurring issues and opportunities for improvementMonitor customer activity and engagement,
contributing to a proactive and structured post-sales follow-upIdeal BackgroundDegree in Mechanical Engineering, Industrial Engineering or a related field2–4 years of experience in roles such as Application Engineer, Design Engineer, Customer Success, or Technical Support within industrial or manufacturing environmentsSolid experience in industrial contexts; exposure to Additive Manufacturing is a plusExperience in 3D modelling, with knowledge of Rhinoceros as a plusGood understanding of design processes, software tools, and manufacturing workflowsStrong interpersonal and communication skills, with a customer-oriented mindsetFluency in English and Italian is mandatoryOther requirementsAvailability to travel occasionally to customer sitesWhat we offerFlexible working hours and smartworkingOpportunity for career advancementFriendly, international and innovative work environmentContinuous learning and development opportunitiesCaracol is an equal opportunity employer. xysqume We celebrate diversity and are committed to creating an inclusive environment for all employees.#J-18808-Ljbffr
23 set - Lecce
Snai
23 set - Tempio Pausania
Serafina
23 set - Grosseto
Il Globo Vigilanza
23 set - Bolzano
Kpmg Italy