Salesforce Buisness Analyst
Pubblicato il 22-09-2026 - InterEx Group in Firenze
Salesforce Business Analyst (Contract)
Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.
Italy | Fully Remote | Contract Role
Shape the Future of Salesforce Delivery in a High-Impact Business Ro
leWe are partnering with a leading organisation seeking an experienced Salesforce Business Analyst to join a strategic Salesforce transformation programme on a fully remote contract basis (Italy).This is an excellent opportunity for a BA who enjoys working closely with business stakeholders, translating requirements into scalable Salesforce solutions, and playing a key role across the full delivery lifecycle within a high-impact environment.
You will be part of a collaborative delivery team supporting critical Salesforce initiatives across the business.
Key Responsibilities:
Act as the key liaison between business stakeholders and Salesforce delivery teams
Lead requirements gathering sessions, workshops, and stakeholder interviews
Analyse and document business processes, pain points,
and future-state Salesforce solutions
Translate business needs into detailed user stories, functional requirements, and acceptance criteria
Support end-to-end delivery across Salesforce programmes, from discovery through to UAT and go-live
Collaborate closely with Salesforce Architects, Developers, and Product Owners to ensure alignment between business and technical solutions
Support user adoption, change management, and continuous improvement initiatives
What We're Looking For
Proven experience as a Salesforce Business Analyst in enterprise or multi-country environments
Strong knowledge of Salesforce platforms xlwpduy (Sales Cloud, Service Cloud, Experience Cloud)
Experience working in Agile delivery environments (Scrum / SAFe)Strong stakeholder management and communication skills
Comfortable working fully remote (based in Italy)
Fluent in Italian; English is a plus
What's on Offer
Fully remote contract role (Ita