22 set - Viu'
IQVIA Italia
On behalf of Bayer, a global company with core competencies in health care and agriculture, IQVIA is looking for a Field Service Engineer -based in Florence- to join an exciting working environment in a dynamic and international atmosphere.Consulti la panoramica del ruolo qui sotto. Se è affidabile/a di possedere le giuste competenze ed esperienze, si candidi oggi stesso.As a Field Service Engineer, you will play a key role in ensuring optimal performance of systems and devices, building strong relationships with customers, and contributing to the delivery of high-quality technical service.Location: Tuscany; preferred residence: Florence area.MAIN TASK AND RESPONSIBILITIESHandle service requests ensuring planning, organization, and execution of direct customer support services, promptly visiting customers, analyzing technical problems, and identifying the most appropriate solutionPrepare servicequotes in accordance with company procedures, ensuring customer satisfaction and achieving the profitability goals of the divisionPromote technical maintenance contracts, customizing the offer based on the customer's needsEnsure the inventory is up to date and manage the direct handling of toolsContribute to business development by identifying new opportunities through the analysis of customer needs and collaboration with sales and marketing teamsEstablish effective relationships with customers to meet their needs,
ensuring a positive outcome in terms of customer satisfaction and product imageSupport the KAM in performing competitive intelligence analysis and identifying sales opportunities for injection systems and disposablesResponsible for carrying out administrative tasks to ensure the company's quality and safety standards as outlined by the policiesREQUIREMENTSDegree in Biomedical/Electronic/Informatic Engineering or equivalent4-6 years of experience in Radiology service maintenanceCustomer oriented approachGood organizational skills and ability to be autonomous in working schedules and priority definitionHigh flexibility and collaborative approachResidence/domicile in Florence-TuscanyFull availability to travel in Tuscany and throughout all the Italy territoryGood knowledge of English (especially written) is a preferred requirementTYPE OF CONTRACTNational Collective Labour Agreement: Chemical and Pharmaceutical Industry; Contract Type: Staff Leasing with IQVIA; SalaryRange orGross Annual Salary: The initial annual gross compensate role is not below 41.369,73€ RAL. This position will also provide for a variable remuneration, awarded in accordance with the achievement of objectives and based on performance and in any case in compliance with objective and gender-neutral criteria. The salary range is defined based on experience, skills, and internal equity criteria. Career progression and compensation review are based on transparent, objective criteria. xysqume We are committed to fair and equal pay practices, in line with applicable pay transparency regulations (EU Directive 2023/970). IQVIA reserves the right to evaluate candidates with domicile / residence and work experience / study with requirements responding to the open request.Field Service Engineer - Medical Devices - Ficarazzelli-Bagni Italia, IT#J-18808-Ljbffr
23 set - Lecce
Snai
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Serafina
23 set - Grosseto
Il Globo Vigilanza
23 set - Bolzano
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