22 set - Assago
Softwareone
Do you enjoy supporting sales teams and building strong, long-term relationships with customers?Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?Are you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.Do you enjoy supporting sales teams and building strong, long-term relationships with customers?Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?Are you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?Practical InformationLocation: Assago, Italy | Work Arrangement: Hybrid (3 days per week)| Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency in English and ItalianRole IntroductionAs our new Customer Success Delivery Manager, you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers. You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships,
and ensure smooth operational processes across a diverse client base.Key ResponsibilitiesProven sales ability and experience in upselling and cross-selling.Analyze customer needs to define cross and up sell plansProvide licensing support in collaboration with cross-functional teams to address customer needsWork effectively with internal stakeholders, including Account Managers, Finance, Back Office, and Procurement to support end-to-end processesDrive timely resolution of escalations by partnering with customers, account teams, and internal support teamsDevelop strong knowledge of industry trends through ongoing training and close collaboration with software publishersJob RequirementsEssential RequirementsDemonstrated background supporting sales teams to help acquire, retain, and grow customer relationshipsProven ability to manage time, priorities, and daily workload efficiently under tight deadlinesStrong relationship-building skills with clear verbal and written communicationAbility to work independently, show initiative, and adapt to changeProfessional proficiency in both English and ItalianDesirable RequirementsSolid understanding of operational policies, processes, and procedures in technology solutionsProactive and solutions-focused mindset with strong problem-solving capabilitiesCompany descriptionSoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. xysqume Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.#J-18808-Ljbffr
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