Travel consultant
Pubblicato il 22-09-2026 - Queen of Clubs Lifestyle Luxury Services in Como
Location
Chiasso - Switzerland
Type: Full-Time | Entry-Mid Level Role
Department: Operations
Title: Assistant Luxury Experience Designer
Compensation: Starting from CHF 43,500About Queen of Clubs
At Queen of Clubs, we don't simply design trips, we curate lifestyles and unforgettable moments. A multi-award-winning leader in the B2 B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.
From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we provide tailor-made solutions for the world's most discerning clientele. As a trusted, behind-the-scenes partner, we create exceptional moments for elite travelers worldwide.
To support our continued growth, we are looking for anAssistant Luxury Experience Designerto join our fast-paced, international, and newly established office in Chiasso.
You Will
Manage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader
Oversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland
Communicate daily with luxury suppliers, travel agencies, and international experienced advisors
Design and deliver tailor-made itineraries and proposals for elite clientele
Build and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat business
Use Be Concierge CRM to create, manage, and track bookings and performance
Apply strategic sales techniques to close deals, optimize margins, and exceed performance objectives
Collaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards
Gather, analyze, and report client feedback to continuously elevate service quality
Lead, guide, and supervise assistant bookers, supporting their development and performanceYou Are
Fluent in English; additional languages are a strong advantage
Highly passionate about luxury travel, lifestyle, and premium service delivery
Proven experience in the travel or hospitality industry, ideally within: travel agencies or tour operators, concierge companies or luxury hotels, wedding or event planning, family offices or luxury sales environments
Based in or around Chiasso (this is a fully in-office position)
Highly detail-oriented and able to perform under pressure in a fast-paced environment
Confident with pricing, costing, and financial calculations
Proactive, polished, and strongly client-focused
Motivated, reliable, and comfortable taking ownership in a high-performance environmentWe Offer A starting salary from CHF 43,500 gross per year, plus attractive performance-based incentives
Company-provided Mac Book and i Phone A senior position within a leading international B2 B luxury travel brand A dynamic, multicultural team of experienced travel professionals An inspiring work environment in the heart of Chiasso
Continuous learning, innovation, and the opportunity to shape exceptional client experiences
Real opportunities for professional growth and leadershipLocation Requirement
Candidates must already reside in the surrounding area. This isnot a hybrid role