Shop Manager
Pubblicato il 22-09-2026 - Enterprise Shipping Agency in Genova
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HR Recruitment, Selection & Training ManagerFor our client, we are looking for passionate, dynamic, and customer-oriented Shop Managers to join an international team onboard of cruiships. If you dream of working in a multicultural environment while offering unforgettable experiences to guests, this is the opportunity for you.
What You’ll Do Onboard
As a Shop Manager, you will be responsible for the entire retail area of the ship, coordinating operational, sales, and visual merchandising activities. Your main responsibilities will include:
- Achieving and exceeding sales and service targets;
- Creating a memorable and engaging shopping experience for guests;
- Managing and motivating a multicultural team of sales associates, specialists, and supervisors;
- Optimizing display spaces and product organization;
- Coordinating merchandise loading/unloading and maintaining cleanliness in retail areas;
- Monitoring sales performance and preparing reports and voyage feedback;
- Actively collaborating with onboard and shore-based management.
Requirements
- Proven experience in retail (preferably in fashion, beauty, or luxury sectors);
- Team management and leadership skills;
- Customer-focused mindset, entrepreneurial spirit, and strong organizational skills;
- Training in sales techniques and visual merchandising;
- Excellent knowledge of Microsoft Office and POS systems;
- Fluent English (B2 level) and a second European language (Italian, French, German, or Spanish – B2 level);
- Availability to live and work onboard for the full contract duration (5 months);
- Possession of STCW certificate is highly preferable. If not, willingness to obtain STCW certificate prior embarkation (in-person course in the passport-holder's country) is re