Customer Value Strategy Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80fo2q

Siamo il Gruppo Lottomatica, leader nel settore del gioco regolamentato in Italia e uno dei maggiori operatori europei, in tutte le aree di attività: scommesse sportive, gioco online e macchine da intrattenimento. Offriamo ai nostri clienti esperienze di gioco sicure e di qualità, attraverso tutti i canali, ponendo la responsabilità e la sostenibilità al centro del business. Siamo alla ricerca, per una Società del Gruppo, di un profilo di Customer Value Strategy Specialist che entrerà a far parte del Dipartimento Digital & Betting.Consulti la panoramica del ruolo qui sotto. Se è protetto/a di possedere le giuste competenze ed esperienze, si candidi oggi stesso.We are looking for a Customer Value Strategy Specialist for a Group company. The successful candidate will join the Digital & Betting Department.Main activitiesSharing the product promotional strategy, to be tailored by clusterDefining the contact strategy and communications plan aimed at strengthening - Retention - Churn prevention - Reactivation - Cross sellingConsistent application of the tone of voice and brand identity across all contact channels, in accordance with group policiesExecution of day-to-day activities to ensure proper implementation of the promotional planOverseeing customer segmentationManaging and monitoring the allocated budgetMonitoring and analyzing promotional resultsRegularly sharing results with internal stakeholdersRequirementsBackground in communication and customer relationsProficiency in using Microsoft Office applicationsExperience in monitoring and analyzing financial resultsExcellent problem solving skillsStrongly goal-orientedExcellent ability to work in a teamPlusFamiliarity with the Power BI data visualization toolWhat you will find in LottomaticaOpportunity to work in the largest betting and gaming company in Italy and one of the largest in the worldWork in a very dynamic environment and improve your skills while acquiring new onesBeing challenged to provide impactful solutions for large organisations and having a direct impact on their employeesOpportunity to participate in charity, legality and responsibility projects through engagement in Fondazione LottomaticaA defined corporate DNA model where Inclusion, Value of Diversity, Excellence and Collaboration are the pillarsBeing part of the world number one company in the industry for ESG commitmentExcellent growth opportunitiesWhat we offerPermanent contract and hybrid job opportunitiesCompany laptopOngoing training on hard skills and soft skillsGross annual salary commensurate with experience (28k to 32k)Job Grade: 3Lottomatica implements a policy that guarantees equal opportunities and promotes diversity and inclusion, against all forms of discrimination. At Lottomatica we believe that each person is unique and we consider diversity as a source of personal and organizational enrichment. xysqume We strive every day for ours to be an open, safe and inclusive environment, where each person can be fully himself or herself regardless of gender, religion, sex, age, ethnicity, nationality, disability, marital status or sexual orientation.#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80fo2q