Service Agreement Sales Specialist (m/f/d)

22 set - Milano
Hitachi

Overview In this role you will support the Service Sales organization to drive growth through SLAs and Frame Agreements. You will lead end-to-end tender preparation, coordinating cross-functional teams to deliver technically solid and commercially competitive bids. You will deepen long-term customer relationships while ensuring value-based Life Cycle Management, safety, and compliant execution.

The position offers impact by shaping service solutions for electrical HV subsystems, predictive maintenance, and digital services in a multinational, customer-centric environment.

Retribuzione / Benefits

- Incentive Plan
- Health Insurance
- Pension Fund
- Flexible working hours
- Hybrid work model
- Parking and Partnerships

Responsabilità
- Lead end-to-end preparation of technical and commercial tenders as Tender Responsible
- Coordinate internal stakeholders (Engineering, Operations, Sourcing, Finance, Legal) to develop competitive proposals
- Manage customer relationships and understand requirements to align solutions with SLAs and FAs




- Interface with external suppliers and internal departments to deliver effective technical-commercial solutions
- Contribute to risk assessments and ensure profitable, compliant opportunities
- Maintain accurate tender data in customer and business systems
- Utilize Salesforce to guide sales activities and maintain pipeline visibility
- Ensure technical reliability, safety, quality, and cost-effectiveness of proposals
- Generate service sales leads and identify new market opportunities

Requisiti fondamentali
- Bachelor's or Master's degree in Engineering
- 5-7 years of relevant professional experience
- Experience in Technical Sales is an advantage
- Excellent interpersonal and communication skills
- Strong analytical and customer-oriented mindset
- Teamwork and collaboration skills
- Proficiency in English and Italian
- interpersonal skills
- communication
- analytical thinking
- technical-sales
- tender management
- Life Cycle Management (LCM) knowledge

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