Service Agreement Sales Specialist (m/f/d)

22 set - Milano
Hitachi

Overview In this role you will support the Service Sales organization to drive growth through SLAs and Frame Agreements. You will lead end-to-end tender preparation, coordinating cross-functional teams to deliver technically solid and commercially competitive bids. You will deepen long-term customer relationships while ensuring value-based Life Cycle Management, safety, and compliant execution.

The position offers impact by shaping service solutions for electrical HV subsystems, predictive maintenance, and digital services in a multinational, customer-centric environment.

Retribuzione / Benefits Incentive Plan Health Insurance Pension Fund Flexible working hours Hybrid work model Parking and Partnerships Responsabilità Lead end-to-end preparation of technical and commercial tenders as Tender Responsible Coordinate internal stakeholders (Engineering, Operations, Sourcing, Finance, Legal)



to develop competitive proposals Manage customer relationships and understand requirements to align solutions with SLAs and FAs Interface with external suppliers and internal departments to deliver effective technical-commercial solutions Contribute to risk assessments and ensure profitable, compliant opportunities Maintain accurate tender data in customer and business systems Utilize Salesforce to guide sales activities and maintain pipeline visibility Ensure technical reliability, safety, quality, and cost-effectiveness of proposals Generate service sales leads and identify new market opportunities Requisiti fondamentali ~ Bachelor's or Master's degree in Engineering ~5-7 years of relevant professional experience ~ Experience in Technical Sales is an advantage ~ Excellent interpersonal and communication skills ~ Strong analytical and customer-oriented mindset ~ Teamwork and collaboration skills ~ Proficiency in English and Italian ~ interpersonal skills ~ communication ~ analytical thinking ~ technical-sales ~ tender management ~ Life Cycle Management (LCM) knowledge

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