22 set - Piovega
Vertiv
Job DescriptionScopra se questa possibilità è adatta a lei leggendo tutte le informazioni riportate di seguito.The Implementation & Lifecycle Service Offering Lead (Thermal Chain) owns Vertiv’s thermal services and NPDI strategy — including the liquid cooling and high-density portfolio. This is a critical growth area driven by the explosive demand from AI data centres and high-density compute environments, requiring dedicated end-to-end ownership to move faster than the market.You’ll own the thermal service offering evolution from conceptualization through deployment, maintenance, and continuous improvement, driving adoption and technical acceleration so that thermal solutions are firmly embedded into customer operations. You’ll shape the NPDI pipeline, set pricing strategy, monitor market signals, and coordinate across the Power Train Lead and key stakeholders to deliver a coherent, growth-ready thermal portfolio.Key ResponsibilitiesThermal Services Portfolio StrategyOwn the thermal and liquid cooling offering portfolio, maintaining market-readiness across all lifecycle stages from conceptualization to optimization stagesDrive, own, and execute on thermal NPDI strategy across the region, identifying new service opportunities aligned to AI data centre and high-density compute growthMaintain the thermal service offering portfolio roadmap, incorporating market trends, customer feedback, and competitive signals into a forward-looking planLead liquid cooling and high-density service development and enablement, from initial concept through commercial launch and post-deployment improvementCommercial Strategy & PricingSupport the Portfolio Strategy Lead in executing commercial strategy by providing thermal-specific pricing inputs, deal structures, and margin dataContribute to the development of pricing frameworks and commercial policies by supplying technical and service-related market intelligence from the thermal product lineAlign with the Portfolio Strategy Lead and Implementation Leads to protect pricing consistency and margin integrity across thermal service offeringsParticipate in annual pricing reviews by delivering thermal market conditions, competitive benchmarking,
and cost-to-serve dataAdoption & Technical AccelerationOwn adoption and technical acceleration programs (training) for thermal solutions, working alongside Academy and Marketing to drive customer uptakeDevelop training materials, playbooks, and enablement assets that equip field teams and customers to deploy and maximize thermal solutions effectivelyDrive customer adoption metrics and market growth programs, tracking the degree to which thermal solutions are embedded and operationally relied uponLead technical acceleration initiatives for emerging thermal technologies, shortening the time from innovation to scaled customer deploymentMarket Intelligence & VoCGather structured Voice of Customer feedback through customer visits, site assessments, deployments, and industry conferences, translating field and customer signals into actionable portfolio decisions and market analysis inputsMonitor thermal market trends including AI workload growth, liquid cooling adoption curves, and high-density demand signals to maintain strategic relevanceIdentify competitive threats and opportunities within the thermal services landscape, surfacing insights that sharpen Vertiv’s positioning and offering differentiationReport thermal portfolio performance to leadership through regular insight briefs, covering pipeline health, adoption metrics, and strategic recommendationsCross-Functional CoordinationCoordinate with the Power Train Lead on integrated lifecycle strategies that span both thermal and power domains, avoiding duplication and maximizing synergyPartner with AE - THM Services on technical delivery quality, solution design inputs, and RFP support to maintain high standards in customer-facing engagementsCollaborate with the Strategic Analyst on thermal business cases, performance insights,
and feedback loops that inform portfolio evolution and NPDI prioritizationManage structured handoffs between conceptualization, deployment, and continuous improvement phases, keeping cross-functional contributors aligned throughout the lifecycleKey OutputsThermal implementation & lifecycle service offering roadmapOffering portfolio documentation (thermal and liquid cooling)NPDI execution, ownership, and documentationAdoption acceleration metrics, performance reports, and trainingTechnical enablement materials (training assets, playbooks, configuration guides)Pricing frameworks and configurator inputsMarket insight briefs (thermal-specific, including AI/LC demand signals)VoC feedback reports and portfolio recommendationsCross-domain coordination xysqume plans with Power Train Lead and Portfolio Strategy LeadSkills RequiredTechnical / FunctionalThermal systems expertise including liquid cooling architectures, high-density applications, and data centre thermal managementNPDI process expertise and end-to-end lifecycle management across complex service environmentsField experience is a strong assetDeep understanding of data centre thermal architectures, including air-side, liquid-side, and hybrid cooling modelsExperience with adoption and change management programs, translating technical capabilities into customer operational realityProficiency in market analysis and competitive intelligence, with the ability to synthesize signals into strategic recommendationsUnderstanding of services business models including T&M, fixed-price, subscription, and outcome-based constructsBehaviouralCustomer adoption and change management mindset — focused on embedding solutions, not just delivering themStrategic planning capability combined with the ability to operate tactically and execute with paceCross-functional collaboration without direct authority — influencing outcomes across teams and geographiesComfortable operating in high-growth, ambiguous environments where priorities shift with market dynamicsStrong stakeholder alignment and influencing skills, particularly across commercial, technical, and executive audiencesCommercially curious and market-responsive, translating external signals into internal action#J-18808-Ljbffr
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