Client Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80g6vt

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.Si ricordi di controllare il suo CV prima di candidarsi. Inoltre, si assicuri di leggere tutti i requisiti relativi a questo ruolo.The Client Service Specialist is responsible for receiving and responding to client inquiries and requests, coordinating the information flow with origin stations and consolidation HUBs in order to satisfy customer’s request.ESSENTIAL JOB FUNCTIONSResponds to orders, general client inquiries, invoice questions and client complaints.Resolves issues with orders, delivery dates or service.Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.Other duties as assignedPHYSICAL REQUIREMENTSJob may require extended sitting or standing, use of standard office equipment.OTHER SKILLS/ABILITIESQuality FocusProblem SolvingDocumentation SkillsResolving ConflictAbility to Multi-taskEDUCATION REQUIREMENTS2 years experience client service experience2 years experience airfreight operationsCERTIFICATIONS AND LICENCESProfessional certification may be required in some areas.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Recruitment Agency PolicyAt Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees.We appreciate your cooperation in respecting this policy. xysqume BehaviorsTeam Player: Works well as a member of a groupEnthusiastic: Shows intense and eager enjoyment and interestGoal Completion: Inspired to perform well by the completion of tasksAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEducationHigh School or better.Experience2 years: at least two years in freight forwarding industry#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80g6vt