Global IT Service Desk Analyst | First-Line Support & ITIL

22 set - Reggio Emilia
EXPERIS

Experis is seeking an IT Service Desk Analyst to support a global team dedicated to energy efficiency projects.

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You will provide first-line support via phone, email and chat, resolving incidents quickly and documenting resolutions in ServiceNow.

You will troubleshoot across software, hardware and network services, escalate complex cases, and contribute to knowledge base articles.

This xysqume hybrid role in Pessano Con Bornago (MI) offers a permanent contract, CCNL Metalmeccanico livello B, with a gross

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