Key Account Manager (Retail)
Pubblicato il 22-09-2026 - Scalapay in Milano
Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences.Aumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.Being only 3 years old didn’t stop us from becoming a unicorn. We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.This is where your magic happens. If you love it, Scalapay it.THE MISSION:We’re looking for a driven Key Account Manager (KAM) to build lasting relationships with our retail partners in Italy. You’ll manage a portfolio of merchants, identify new growth opportunities, and use data-driven insights to maximize their success.What You’ll Do:Strengthen partnerships through sales calls, business reviews, and ongoing support; Advise merchants on optimizing revenue and marketing using Scalapay's premium products (e.G., Affiliation, Media Packages); Collaborate with the Sales Team to support the growth of our brands. Yes, this means some hunting with them; Boost Scalapay adoption by growing merchant collaborations and co-marketing campaigns; Analyze data touncover opportunities and create tailored sales presentations; Develop case studies and share best practices to scale account management efforts; Experiment withnew strategies to drive revenue growth and provide weekly forecasts; Advocate for your merchants internally to enhance products and services; Attend market visits, fairs,
and events to meet partners face-to-face and stay ahead of industry trends.Who you are:Proven sales and negotiation expertise with a knack for growing partnerships; Strong businessacumen and ability to upsell/cross-sell; Experience following structured sales processes with KPIs and measurable results; Data-driven, proactive, and organized approach; 5+ years in account management or business consulting, ideally in e-commerce; Fluent in Italian and English; willing to travel up to30%.EXPECTED OUTCOMES:Meet or exceed the target every quarter; Become a fundamental part of the Italian team and help the company grow; Strengthen Scalapay's position in the Country; Make Scalapay number 1 priority for the top 30 merchants in Italy; Foster a positive and inclusive team culture within the local team, encouraging collaboration, innovation, and a strong sense of ownership.WHY YOU SHOULD JOIN SCALAPAY:Attractive packages based on skills and experience - the salary band we have for this position is an Overall Total Earning between 65’000€ and 75’000; International environment with significant challenges to be met every day; Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences; Personalized support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!HIRING PROCESS:Initial Chat: A brief conversation with our Talent Acquisition team; Hiring Manager Interview: A deep dive into your experience and motivation for the role; Case Study: A skills-based test with a debriefing session involving key stakeholders, conducted in our Milan office; Final Chat with Simone (CEO): An opportunity to discuss Scalapay’s values and assess cultural alignment.Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes. xysqume We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.Apply for this job#J-18808-Ljbffr