22 set - Milano
PIQUADRO
PIQUADRO S.p.A. SALES ASSISTANT_Outlet Milano Scalo Salary (Full-Time Equivalent): Gross annual salary of €26,000 (Full-Time Equivalent) , in accordance with the applicable National Collective Labour Agreement (CCNL Pelli e Cuoio Industria). For tempo parziale positions, the salary will be pro-rated according to the agreed working hours. Reports to: Sales Manager Type of Contract: Tempo det. PART TIME Main duties: To provide consistent and exceptional standard of customer service in the store.
The Role
To maximize sales for the store
• To develop enduring relationships with clients
• To provide product, promotion, and pricing information by clarifying customer request
• To approach customers and offer them advice and support on product to persuade them to buy
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices
• To understand and be able to advise customers on smart professional dress and appearance
• To resolve order and inventory problems by investigating data and history
• To handle returns of merchandise
• To maintain a clean and orderly environment in the store at the highest standard
• To support the team on the general operations of the "Piquadro" store
• To arrange merchandise on shelves according to popularity and other criteria
• To operate cash registers and close daily revenues
• To maintain customer database by inputting customer profile and updates
• To go the "extra mile" to meet targets.
The Candidate: Fluency in English (written & spoken) is strongly desired and Chinese appreciated
• Retail or service industry experience
• Great customer service and people skills
• Ability to communicate and inspire customers & store colleagues
• Good standard of numeracy and problem solving
• Ability to work towards goals
• Strong organizational skills
• Dynamic and creative.
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