22 set - Milano
FURLA
Sales Assistant TEMPO PIENO - Linate Milan Airport
KEY ACCOUNTABILITIES
Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business
Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment
Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
Ability to discuss with clients and give advice on general trends in the fashion world
Contribute to the daily operations of the store
Follow all company policies and procedure
Maintain security standards within the store
KEY REQUIREMENTS
Availability to work flexible shifts, including opening (6 am) and closing hours (9pm)
Own means of transportation and full mobility required
Smart, intelligent, fun, goal orientated, and driven by integrity
Excellent English and Italian, a third language is a plus
Retail Leadership experience in a vertically integrated company
Knowledge of the Markets is an asset
Hands On mindset
Self-starter
Accessories experience is an important plus
Results-oriented and process driven, with high expectations of self and team
Exceptional written and verbal communication skills
Encourage an open, honest and positive team environment
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