Retail Digital Operations Pm
Pubblicato il 22-09-2026 - Bvlgari in Roma
PosizioneÈ la persona giusta per questa opportunità? Si assicuri di leggere la descrizione completa qui sotto.Within the Omnichannel department, based in Rome, we are searching for a Retail Digital Operations Project Manager.Reporting to the Retail Digital Operations Manager, the selected candidate will support the evolution of Bvlgari’s Retail Digital ecosystem, driving the implementation, adoption and continuous improvement of digital solutions across the global retail network.Acting as a key point of reference between central and local stakeholders, the role will oversee the deployment and optimization of Retail Digital solutions worldwide, translating business needs into scalable solutions and ensuring the successful execution of strategic initiatives aimed at elevating client experience, enhancing store operations and supporting the Maison’s retail transformation journey.Responsabilità del lavoroKey ResponsibilitiesLead and coordinate end-to-end Retail Digital projects, from requirements gathering and planning through deployment and post-launch optimization; Contribute to the definition, prioritization and maintenance of the Retail Digital Operations roadmap for the assigned area, ensuring alignment with business priorities and strategic objectives; Drive the rollout, adoption and continuous evolution of digital tools and omnichannel services across the global DOS network; Partner closely with Retail, IT, Finance, High End, and other corporate functions to identify opportunities for process enhancement and operational excellence; Gather and consolidate feedback from Markets and boutiques, promoting a user‑centric approach in the design and enhancement of digital solutions; Monitor project performance, user adoption and operational KPIs, identifying opportunities for continuous improvement; Support theevolution of retail processes to enhance client experience and operational excellence.ProfiloProfileAt least 7-8 years of experience in Digital Transformation,
Omnichannel or Digital Project Management, preferably within luxury, fashion or premium consumer brandsMaster’s Degree in Management Engineering (preferred), Business Administration, Economics, or related disciplinesProven experience managing cross‑functional projects involving business and technology stakeholders at international levelStrong understanding of retail operations and omnichannel processesExcellent analytical skills (Excel, Power BI)Fluency in English; proficiency in additional languages will be considered a plusInformazioni aggiuntive per i candidatiPersonal CompetenciesClient‑centric and results‑driven mindsetCollaborative and proactive approachStrong autonomy, ownership and accountabilityAbility to combine strategic vision with hands‑on operational executionStrong change orientation and continuous improvement mindsetEffective communication and stakeholder coordination skills in cross‑functional environmentsData‑driven and analytical approach to decision‑makingHigh attention to detail and strong focus on execution quality and brand consistencyFor new joiners in this role in Italy, the initial annual gross salary is EUR 50.000.This salary has been determined on the basis of objective and gender‑neutral criteria and corresponds to the compensation normally granted for this position at the time of publication of this job posting. Actual compensation may vary depending on factors such as your unique combination of experience and skills, seniority, and current organizational needs.This role also provides for participation in a premio scheme, at Bulgari’s discretion, based on factors such as individual and/or company performance.In addition to the benefits provided by law, further benefits may be granted in accordance with current company policies. xysqume The employment relationship will be governed by the provisions of the applicable national collective bargaining agreement (CCNL) and the supplementary company agreement, as applied by Bulgari in Italy.#J-18808-Ljbffr