Operations Manager | Payroll Migrations

22 set - Prato
Deel

Overview In this role you will lead Deel Local Payroll (DLP) migration efforts and drive cross-functional collaboration to keep complex migrations on track. You will work with product, engineering, compliance, and operations to resolve issues and improve processes. A portion of your time is devoted to AI-enabled automation and process improvements that scale migration workflows. You'll report to leadership with clear, honest updates and own the end-to-end migration program.

Retribuzione / Benefits Optional flexible working office membership Disability accommodations on request Support automation initiatives to reduce manual processes and improve accuracy and speed Partner with cross-functional teams to streamline tools and processes for internal and customer use Ensure adherence to operational controls, compliance requirements,



and risk management practices Drive customer-focused process improvements to enhance turnaround times and escalation handling Expand and improve self-service options to reduce manual support Implement regular feedback loops to capture insights and inform continuous improvement Coordinate readiness for new product or market launches with cross-functional stakeholders Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption Track and report operational outcomes with insights and recommendations Execute operational projects and strategic initiatives with senior leaders 5+ years of operations experience in fast-paced environments (Tech/FinTech start-up a plus) ~ Experience leveraging AI and automation tools to improve workflows ~ Experience partnering with product and engineering to identify gaps and prioritize solutions ~ Experience with data mapping and reconciliation across systems ~ Ability to manage and mentor small to mid-sized teams ~ KPI-driven with experience tracking and improving performance metrics ~ Exposure to process automation and operational tooling ~ Strong analytical skills with ability to turn data into actionable insights (SQL a plus) ~ Payroll or payment systems background a plus ~ strong communication and reporting ~ AI and automation tooling ~ data mapping and reconciliation ~ SQL (plus)

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