23 set - Padova
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Operations Manager
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ASAP
We are seeking an Operations Manager who will oversee key financial aspects of the restaurant's P&L;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives.
Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
Cross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services.
Retail & Sales Growth:
Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
Talent Acquisition & Retention: Performance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success.
Training & Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention.
Proven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant.
Innovative thinker with the ability to introduce creative solutions to the team.
Business acumen with problem-solving expertise to diagnose issues and implement effective solutions.
Confident presenter—able to pitch ideas and information to diverse audiences, including guests, teams, and leadership. xysqume
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