23 set - Roma
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Summary
Founded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"—jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection.
Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa possibilità, si candidi oggi stesso.
We are looking for a Client Advisor (Fixed-term, Full time 40h)
Role Purpose As a Client Advisor, you will act as a true brand ambassador, embodying and sharing the values and philosophy ofDoDowith passion and authenticity. Your mission is to deliver an extraordinary client experience, ensuring each interaction reflects the brand's spirit and commitment to excellence, while maximizing sales through meaningful relationships and personalized service.
How you will Contribute Brand Advocate Demonstrate passion as aDoDobrand ambassador during every selling ceremony
Learn to master the Brand and have an in-depth knowledge of the product
Maintain products in an efficient, clean, secure, and organized manner, front and back of house
Business Achiever Give your best in teamwork and participate in all activities that contribute to the achievement of the boutique's overall goals and smooth operations
Achieve individual and team goals by being responsible for sales results working with KPIs and business applications
Participate in maintaining a positive work environment
Ensure to be up-to-date knowing fashion trends and competitors
Follow Company grooming, accordingly withDoDostandards and policies in terms of care and behavior
Clienteller Maintain and develop long-term relationships with customers through an individual approach, leveraging different CRM and clientelling tools, to promote brand loyalty
Use CRM KPIs to strengthen and develop cliientelling activity
Supporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling
Welcoming every customer and providing the best customer experience mastering our brand history and heritage
Profile Passion for the DODO Brand
Curiosity, Empathy, Agility, Commercial Mindset
Ability to work with a diverse client base
Excellent interpersonal and teamworking skills
Flexibility and problem solving
Availability to work onturnations
Product sensitivity and a strong market and fashion trends knowledge
Be open to feedback and communicate with your team and managers in a clear and straightforward way
Ability to multitask and handle the pressure of a busy day
Knowledge of other languages will be considered a plus
What we offer Applicable CCNL: Tertiary, Distribution, and Services Sectors, H011
Category: Employee
Indicative starting compensation: 25000 €
Eligibility to sales incentives as per company policy
Benefits: in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives are offered in accordance with company policies
Note on equal opportunities and non-discrimination: Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. xkiyazw It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background
Job Type Fixed Term (Fixed Term)
Start Date 2026-09-01
Schedule Full time
Organization DODO RETAIL ITALIA S.R.L.
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