Customer Service Executive -Remote
Pubblicato il 23-09-2026 - Deel in Perugia
Overview As the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment.
Retribuzione / Benefits Remote work flexibility WeWork access Inclusive benefits and total rewards Manage a diverse portfolio of accounts within the market segment Identify and flag risks to prevent churn and coordinate swift internal resolution Build and maintain relationships with key stakeholders and conduct regular business reviews Represent the voice of the customer by feeding back product and operational insights Ensure high-quality,
day-to-day customer experience and timely handling of requests Coordinate with internal teams to ensure timely response and completion of requests Drive adoption of platform features to improve customer experience and retention Minimum 4+ years of relevant work experience with client-facing roles Experience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity Quantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations Proven track record of achievement and delivering measurable business impact Strong analytical foundation with ability to manipulate and synthesize data Data analysis