Customer Account Manager [Remote]

23 set - Monza
Glovo

Overview In this role, you will build and manage relationships with restaurant partners, acting as a trusted consultant to help them succeed. You'll use data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact. You drive revenue growth through promotions, marketing activations, and menu optimization, while owning partner onboarding and ongoing performance.

You engage with internal teams to deliver tailored solutions and support partners from onboarding onward, contributing to Glovo's growth and partner success.

Retribuzione / Benefits Highly competitive variable premio paid quarterly Top-notch private health insurance Flexible work: two days remote, up to three weeks anywhere Enhanced parental leave Provide strategic guidance to partners based on their business goals and challenges Analyze data to drive operational excellence, growth,



and profitability for partners and Glovo Own partner revenue performance and measure growth impact Collaborate with Marketing, Operations, Finance, and Customer Service to tailor solutions Oversee partner onboarding from store setup to first days on the platform (operational, marketing, sales) 2-3 years in high-performance account/sales management or business consultancy ~ Experience in FMCG, food-hospitality, or on-demand delivery preferred ~ Bachelor in Business Administration or related fields is a plus ~ Problem solver with data-driven, analytical approach ~ Strong organizational, time management, and prioritization skills ~ Proficient with Google Suite; Salesforce is a plus ~ Native Italian and English proficiency ~ Strong communication and collaboration skills ~ data-driven ~ data analysis ~ Google Suite ~ Salesforce (plus)

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