Customer Account Manager [Remote]
Pubblicato il 23-09-2026 - Doctrine in Turbigo
Our Mission At Doctrine, we're building Europe's leading legal AI platform. Our belief is that law should be augmented by AI to reduce repetitive tasks. Our ambition is to help legal professionals achieve greater reliability, efficiency and peace of mind through a comprehensive, secure platform.
We are a team of around 250 people dedicated to supporting lawyers and legal professionals at every stage of their work, from research to drafting. In 2025 we are expanding to become a multi‐country, multi‐product company. We are looking to strengthen our team who will take ownership of the Italian market.
Reporting to our Sales Manager, you will be responsible for the full sales cycle in Italy, from prospecting to closing, as well as account management. To succeed, you'll need to understand our clients and their drivers, and collaborate closely with our product, sales ops, and marketing teams.
Responsibilities Outbound prospection to build a strong pipeline of opportunities Understand the challenges of your prospects and build relevant go‐to‐market strategies Run the full sales cycle, from outreach to demos, negotiations and closing Share insights and learnings from the Italian market with the internal squad Achieve monthly targets set by the company for your market Qualifications You are fluent in Italian You have experience in sales, especially Saa S sales You have a hunter mindset and aim to exceed your sales targets You have excellent written and verbal communication skills, listening actively and communicating with empathy, clarity and precision You are extremely rigorous and detail‐oriented You have a strong sense of ownership and a taste for challenges: you thrive in demanding environments,
are motivated by performance‐based incentives and appreciate uncapped variable compensation Knowledge of the legal sector is a plus Travels within Italy may be required Why join Doctrine We are building the best product on the market with the largest tech team in Europe dedicated to AI applied to law We are ambitious, growing and have been profitable for several years Doctrine employees are our greatest asset – our customer satisfaction from day one has been driven by our team. We invest time, energy and resources to hire the right people, onboard them effectively and support their professional development What's In It For You A flexible remote work policy, allowing up to three days of remote work per week (depending on your team) A flexible leave policy Real internal mobility opportunities Regular team events A genuine focus on individual and collective learning, with a €750 annual budget for any training related to your role, plus team‐wide and company‐wide training sessions A Gymlib subscription for sports and wellness activities Free access to the Moka.care mental health support platform, including up to six individual sessions per year Health insurance with Alan A Swile card for meal vouchers and sustainable mobility allowance (€66.60 per month) Discounts and perks via our Works Council on the Happypal platform Brand new Apple equipment Our Values Challenge the status quo – we champion bold ideas that drive change across an industry Liberty and responsibility – we encourage autonomy, individual impact and ownership Knowledge is power – information is at the heart of Doctrine's mission and we constantly strive to grow Release early, release often and listen to your customers – we believe in the power of iteration and constantly listening to our market, our customers and their challenges Diversity & Inclusion All our roles are open to people with disabilities. Feel free to bring it up at any point during the process.