23 set - Milano
Fedex
Overview As an Operations Supervisor, you lead a shift of operatives and drivers to meet service targets while upholding safety and compliance. You'll motivate your team, align daily work with business goals, and ensure consistent, high‐quality service. This role sits at the heart of FedEx's People-Service-Profit culture, shaping performance and customer experience across a busy freight operation.
You'll work with cross‐functional colleagues to drive reliable, efficient daily operations and growth.
Retribuzione / Benefits salary 33.900 - 38.700 gross per year training and on-the-job learning extensive learning resources Tuition Assistance Program Employee Assistance Program reduced-rate shipping opportunities Responsabilità Supervise a team of operatives and drivers Motivate and ensure fair treatment and consistency among the team Plan actions to achieve service level targets Educate the team on business goals and service objectives Ensure safe, secure and compliant working practices during shifts Requisiti fondamentali Experience in managing a shift and team in a busy freight processing environment Strong time management and attention to detail Energetic and enthusiastic Strong customer focus Good communication skills Availability for early morning and evening shifts Proficient in English (comprehension, written, verbal) Ability to coordinate a large team Knowledge of Microsoft Office communication skills customer focus energetic and proactive attitude time management team leadership Microsoft Office
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