23 set - Italia
Ignite
Ignite in Lisbon is seeking Italian-speaking customer service representatives to be the primary interface for Italian-speaking customers across phone, email, and live chat. The role requires proactive problem solving in a dynamic, team-centered office environment.
You will handle inquiries in Italian (with English support), record interactions in the CRM, and strive to meet CSAT, FCR, and AHT targets. On-site location in Lisbon is essential, with availability for a 24/7 rotating schedule and
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