Customer Experience Specialist
Pubblicato il 23-09-2026 - K-Way in Piemonte
About BasicNet GroupBasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa®, Robe di Kappa®, Jesus® Jeans, Superga®, K-Way®, Sebago®, Briko®, Woolrich® and Sundek®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.More at www.Basic.NetAbout K-WayK-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch.Who We're Looking ForAs a Sales Assistant, you will deliver an exceptional customer experience while bringing the K-Way spirit to life in store. Through your passion for the brand and customer-focused approach, you will support sales performance, maintain high store standards,
and contribute to a positive and collaborative team environment.Deliver exceptional customer service and create engaging shopping experiences.Inspire customers through your passion for the K-Way brand and products.Support the achievement of sales targets and store objectives.Ensure products are replenished, presented, and maintained according to brand standards.Maintain a clean, organized, and welcoming store environment.Handle fitting room and cash desk operations efficiently.Work collaboratively with the team to drive store success.Knowledge, Skills and Abilities requiredPrevious experience as a Sales Assistant within the fashion and retail industry. Fluent English; knowledge of additionallanguages is a plus. Strong communication and interpersonal skills. Customer-oriented mindset with a positive and proactive attitude. Reliable, energetic, and flexible, with the ability to work in a fast-paced retail environment. Availability to work flexible schedules Initial fixed-term contract, available on either a tempo parziale (30 hours per week) or full-time (40 hours per week) basis.K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.