Team Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80q8gj

OverviewAs Team Manager, you spearhead a high-performing team and champion the brand's values to elevate client experiences. You will recruit, coach, and develop talent, building succession plans while nurturing long-term client relationships. Your role balances sales leadership with craftsmanship storytelling, ensuring exceptional service and product expertise. You work closely with cross-functional partners to boost business and uphold the Maison's standards. This role offers impact through people development, client-centric service, and brand stewardship.ResponsabilitàAchieve monthly and annual team objectivesLead, coach and develop the team with tailored development plansRecruit, develop talents and secure succession in collaboration with Store ManagerSet and monitor individual and team goals,



assess performanceMotivate the team to drive business and maintain a harmonious work environmentFoster product expertise and craftsmanship representation by the teamBuild long-term client relationships using clienteling tools to deliver exceptional serviceDrive business through floor management, visual merchandising, training and team animationLead by example with a refined, consultative sales approachEnsure policy and operational standards are followedManage personal client portfolio alongside team responsibilitiesRequisiti fondamentaliMinimum 5 years of experience in retail or luxury salesExcellent client development and relationship-building skillsStrong organizational, leadership, and performance management abilitiesProficiency in Italian and EnglishHigh emotional intelligence, discretion, and empathyStrong communication and listening skillsPassion for artisanal craftsmanship and heritage storytellingAbility to work with cross-functional teams and influence without authorityAdaptability and resilience in a fast-paced environmentemotional intelligencediscretionempathyclienteling toolsvisual merchandisingsales leadership

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/80q8gj