21 set - Milano
Eres Relocation Europe
Job Description
Freelance Field Consultants for the following cities:
Venezia, Padova, Bergamo, Milano, Varese, Como, Parma, Reggio Emilia, Bologna, Modena, Livorno, Firenze, Pescara, Roma
Eres Relocation Italy is a full-service DSP and part of a larger group of DSPs in Europe with 10 offices in Spain, Portugal, France, the Netherlands, Germany and the Czech Republic.
There are many perks of being part of a larger organisation; professionally we operate at a very high level, lots to learn and to develop.
Freelance Field Consultants for the following cities: Venezia, Padova, Bergamo, Milano, Varese, Como, Parma, Reggio Emilia, Bologna, Modena, Livorno, Firenze, Pescara, Roma
Eres Relocation Italy is a full-service DSP and part of a larger group of DSPs in Europe with 10 offices in Spain, Portugal, France, the Netherlands, Germany and the Czech Republic.
There are many perks of being part of a larger organisation; professionally we operate at a very high level, lots to learn and to develop.
We are looking to add several tempo parziale available Freelance Field Consultants to our pool of consultants for the Italian business.
You will be our eyes and ears on the ground, meeting with our transferees in person during the home finding tours, the visits to town hall, the bank, the schools etc.
You are going to be the face of
eres
, building rapport and making sure they settle well in their new environments.
Arrival Services
Coordination of service delivery
Welcome meeting /understand client needs / set expectations
Orientation tour
Assistance with registration procedures
Home-Finding
Management of assignee expectations with regards to properties and third parties
Manage property searches according to client ?s requirements and preferences
Organize visit program
Accompany the client and coordinate all visits
Assist in the lease negotiation and signing
Manage check in inspection
Assistance with registration procedures
Town hall registration
Utilities & Internet
Bank account
Medical registration
School-Finding
Check options with schools, local Education Board.
Accompany them to school visits
Assist with school registrations
Administration
Updating of company database Onyx (as required)
Accurate service invoicing incl.
expense information and timings
Departure Services
Manage departure services
Pre-check out and final check out
Internet router devolution
Townhall de-registration
Miscellanea
Attendance of trainings
Regular reporting to responsible Account Manager on case progress
Others ad hoc services
Your profile
The Field Consultant role typically suits a representative, diplomatic and communicative individual.
Ideally, you have lived abroad yourself, whether that was for study or otherwise.
We are looking for a reliable and creative personality, able to deal with life's inevitable disappointments in a mature way.
Down-to-earth working attitude, strong administrative skills and strong people skills are a prerequisite, as are a positive outlook on life, healthy curiosity and pleasure in service delivery.
Local area knowledge
Knowledge of rental law
Polite client focused attitude
Service oriented
Experience
We welcome consultants who can hit the ground running, so with several years in Relocation already.
Good knowledge of the local real estate market and local registrations.
Excellent reading and writing skills in English.
Requirements
Bilingual Italian– English and other languages are appreciated
Vehicle and driving license
We offer
We offer a freelance contract with an agreed hourly rate and milage expenses covered.
There are regular trainings on the job that you can take part in to further develop yourself in your field.
Most of all, we offer you to become a part of
eres
: a close knit group of professionals that enjoys working together and getting positive results.
You will feel supported by the office team when you are out with a transferee.
You are never alone!
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