Operations Analyst I (Merchant Configuration)
Pubblicato il 21-09-2026 - Checkout.Com in Campo di Ne
ph3Company Description /h3 pWe're Checkout.com.
You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day.
/p pWe are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
/p pWhether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes.
Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
/p pIf you want to do career-defining work, you've come to the right place.
We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
/p pWith 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started.
/p pWe are seeking a motivated and detail-oriented Analyst I to join our Merchant Configuration team.
This role focuses on the timely and accurate configuration of our merchants, as well as executing changes to their existing configuration.
The ideal candidate for this role is someone with a customer-centric mindset, a strong team player, having work experience in an operational role in a multinational environment.
/p pThis role operates on a shift from 13:00 to 22:00 (Mauritius Time).
Please note that this position follows the UK public holiday calendar; therefore, the role requires working on Mauritius public holidays, while observing UK public holidays instead.
/p h3Key Responsibilities /h3 ul liSet up, update,
and terminate merchant accounts efficiently, ensuring all processes are followed accurately.
/li liParticipate in ad-hoc projects, contributing to team initiatives and goals.
/li liDevelop a deep understanding of our configuration products.
/li liAssist in navigating queries with appropriate support channels to ensure timely resolutions.
/li liActively engage with stakeholders to understand their needs and requirements.
Prioritize their satisfaction by addressing concerns and facilitating solutions promptly.
/li liFollow defined processes meticulously to ensure the accuracy of all tasks.
Review work for errors and implement quality checks to maintain high standards.
/li liApproach all cases and tasks with a sense of urgency and enthusiasm.
/li liWork collaboratively within the Merchant Configuration team and across the organization to drive cases to resolution.
/li /ul h3Experience / Qualifications /h3 ul liAt least 1 year work experience in an operational role in a multinational work environment.
/li liStrong written and verbal communication skills.
/li liCustomer-centric mindset with a commitment to stakeholder satisfaction.
/li liAbility to collaborate effectively within teams and across departments.
/li liDetail-oriented with a focus on accuracy in all tasks.
/li liProactive attitude with a strong sense of urgency.
/li /ul pHaving an understanding of payment processes and lifecycle and / or experience in a configuration role within the Tech and/or e-commerce industry will be an advantage.
/p h3Additional Information /h3 h3Bring all of you to work /h3 pWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
/p pHere, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver.
It's a place where ambition gets met with opportunity, and where your growth is in your hands.
/p pWe work as one team, and we back each other to succeed.
So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.
/p pIt's important we set you up for success and make our process as accessible as possible.
So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
/p h3Life at Checkout.com /h3 pWe understand that work is just one part of your life.
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
/p pCurious about what it's like to be part of our team?
Visit our Careers Page to learn more about our culture, open roles, and what drives us.
/p pFor a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram /p /p #J-*****-Ljbffr