Software Engineer
Pubblicato il 21-09-2026 - Serco Space Services - Europe Careers in Lazio
ph3Introduction /h3 pSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency.
The company also offers vast experience to a huge number of IT and space markets including central governments, defense organizations, the aerospace industry and commercial companies.
/p pOn behalf of our team in Italy, we are looking for a bSoftware Engineer /b to support our Copernicus Sentinel operations, maintenance and coordination activities, and work on a tempo pieno, permanent position with a hybrid working style from our office in Rome.
We are seeking a Software Engineer with a development and application-operations mindset, able to support the full lifecycle of our Copernicus EO applications, including dashboards, data pipelines, operational tools, and user interfaces.
The role covers software evolution, deployment support and automation, monitoring, incident/anomaly analysis, documentation, and continuous improvement based on operational feedback.
The role also requires practical experience with AI-assisted engineering, using coding agents and generative AI tools to support development, testing, documentation, troubleshooting, and analysis.
The candidate should be able to use AI effectively and responsibly, and contribute to AI-enabled features such as automation, data visualization and chatbots.
/p h3Duties and responsibilities: /h3 ul liDesign, develop, maintain, and evolve software applications supporting EO service monitoring, reporting, alerting, data visualization and performance analysis.
/li liPerform corrective and evolutive software maintenance, including troubleshooting, bug fixing, testing, and improvement of existing applications.
/li liSupport software operations in operational environments, including deployment, release support, configuration, monitoring.
/li liSupport incident and anomaly management, including analysis of software behaviour, root-cause investigation, corrective actions, reporting, and activity tracking.
/li liDevelop and improve dashboards and web interfaces, contributing to usability, graphical design, data visualisation, and effective presentation of operational information.
/li liContribute to the integration of AI-enabled capabilities into operational software.
/li liProduce and maintain software technical documentation, operational procedures, work instructions, anomaly reports, and performance reports.
/li liInterface with multiple teams.
/li liParticipate in on-call or extended working hour support when required by the service.
/li /ul h3Skills and attributes: /h3 ul liAbility in AI-assisted development tools and coding agents, such as Claude Code, OpenAI Codex, Gemini CLI, or similar.
/li liProactive mindset and ability to propose improvements, innovations, and evolutions of existing software solutions, keeping pace with technology trendsand operational needs.
/li liStrong proficiency in working in Linux environment, shell, bash scripting.
/li liStrong proficiency in Python for backend development, automation, scripting, data processing, and API integration.
/li liAbility to work with SQL and NoSQL databases, including querying, data modelling, and database design in support of software applications.
/li liAbility to work with docker and containerized environments and applications.
/li liFamiliarity with frontend and web technologies, with attention to dashboard usability, graphical design, modern visualization, and user experience.
/li liGood understanding of software development lifecycle, corrective/evolutive maintenance, testing, debugging, version control, and collaborative /li liAbility to use JIRA or similar ticketing systems to track activities, actions, incidents, anomalies, and reporting workflows.
/li liEnglish Level B2, written and spoken.
/li /ul h3Knowledge and experience: /h3 ul liExperience designing, developing, maintaining, and evolving software applications in operational or service-oriented environments.
/li liExperience supporting software during nominal operations, including deployment support, incident/anomaly analysis, troubleshooting, corrective actions, and coordination with operations or infrastructure teams.
/li liFamiliarity in applying AI-assisted development practices in real software engineering activities, such as coding, testing, documentation, debugging, or analysis.
/li liFamiliarity in integrating AI-enabled features into software applications is an appreciated asset.
/li liExperience working with databases as part of software design and implementation, including querying, structuring, and maintaining application data.
/li liExperience producing technical documentation, operational procedures, work instructions, reports, or similar engineering documentation.
/li liKnowledge and experience of working with cloud-based IT environments.
/li liBachelor's or Master's degree in Computer Science, IT, Software Engineering, Aerospace Engineering, Artificial Intelligence, Data Science, or a related field.
/li /ul h3Additional skills: /h3 ul liKnowledge of large data-flow monitoring, complex system observability, service performance analysis, and reporting systems is an asset.
/li liKnowledge of service operations, ITIL practices, incident/problem/change management, operational readiness, Agile methodologies, and continuous improvement.
/li liExperience with JIRA and GitHub.
/li liExperience analysing performance metrics, identifying trends, correlating operational events, and deriving actionable insights from system data.
/li liKnowledge of Keycloak or other Identity and Access Management solutions is an appreciated asset /li liStrong problem-solving and analytical skills, with the ability to troubleshoot complex systems and identify root causes of performance issues.
/li /ul h3What We Offer /h3 ul liNational Collective Labor Agreement (CCNL Commercio).
/li liHybrid working model.
/li liPermanent employment contract.
/li liSalary from 30,000 euro.
/li li13th and 14th monthly salary payments.
/li liMeal, snacks, and free coffee when on-site at Serco Rome Office.
/li liHealth insurance coverage, also extended to family members.
/li liLife Insurance.
/li liCompany-sponsored training programs.
/li liShuttle service to the Rome office.
/li liDiscounted membership at Fit Express Roma sports center.
/li liDiscounts at retail stores within the Domus shopping center .
(restaurants, hairdressers, beauty services, etc.).
/li /ul pThe Company reserves the right to evaluate the appropriate job level and compensation package based on objective criteria emerging during the selection process, in line with the candidate's seniority, the role requirements and consistency with internal pay equity parameters for comparable positions, and in compliance with principles of fairness, transparency, and equal opportunity as set out by applicable law.
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