21 set - Cinisello Balsamo
Johnson Controls
ph3What will you do /h3pWe are looking for an energetic and customer-focused Junior Sales Assistant / Customer Engagement Specialist to support our sales activities while building strong, lasting relationships with customers.
This hybrid role combines sales support, customer engagement, and account management responsibilities to ensure an exceptional customer experience and drive business growth.
/ppThe ideal candidate is highly organized, proactive, and passionate about delivering value to customers at every stage of their journey.
/ph3How will you do it /h3ulliSupport the sales team with daily administrative and operational activities.
/liliPrepare quotations, sales reports, presentations, and customer documentation.
/liliMaintain and update CRM systems, ensuring accurate customer and sales data.
/liliCoordinate order processing and track customer requests.
/liliCollaborate with internal departments to ensure timely delivery and customer satisfaction.
/liliMonitor sales performance metrics and prepare regular reports.
/liliBuild and maintain strong relationships with Key customers /liliServe as the primary point of contact for Key customer questions, requests, and issue resolution.
/liliAttend to networking events with customers /liliPromote a customer-centric culture across the organization.
/li /ulh3What we look for /h3pRequired: /pulli2+ years of experience in sales support, customer success, customer engagement, account management, or a related role.
/liliStrong communication and interpersonal skills.
/liliAbility to build trust and manage customer relationships effectively.
/liliExcellent organizational and multitasking abilities.
/liliProficiency in Microsoft Office and CRM platforms (Salesforce) /liliStrong problem-solving skills and customer-centric mindset.
/li /ulh3Preferred Skills /h3ulliExperience with customer engagement or customer success programs.
/liliKnowledge of sales processes and pipeline management.
/liliAnalytical skills with the ability to interpret customer feedback and engagement metrics.
/liliExperience working in a fast-paced, customer-focused environment.
/li /ulh3Our benefits /h3pWe offer an exciting and challenging position with great personal freedom and professional responsibility.
Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction.
In addition, we offer outstanding career development opportunities, which will stretch your abilities and channel your talents.
/ph3We offer : /h3ulliThe initial basic salary for this position is in the range of €****** - €****** per year.
/liliIn addition to base pay, this role participates in a sales incentive plan which can significantly increase your overall earnings.
/liliThe final package will reflect your experience, skills, and qualifications relevant to the role.
/liliThe overall compensation package may include additional company benefits, which will be discussed during the selection process.
/liliWe are committed to fair, equitable, and gender-neutral pay practices.
/liliThe applicable collective agreement: Contratto Collettivo Nazionale di Lavoro Industria Metalmeccanica e della Installazione di Impianti.
/liliFlexible working hours /liliAgile working /liliMeal vouchers of € 8 /liliCompany welfare package /liliCareer growth and professional development opportunities.
/liliCollaborative and supportive work environment.
/liliOpportunity to make a direct impact on customer satisfaction and business success.
/li /ulh3Who we are: /h3pSensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability.
Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data?driven, prescriptive outcomes that help retailers improve operations, enhance shopper engagement, and reduce shrink.
/p /p #J-*****-Ljbffr
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