Senior Sales Advisor - Milan Store
Pubblicato il 21-09-2026 - Cassina in Milano
AtCassina, we believe that excellence comes from the combination of tradition, innovation, expertise and attention to detail.
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For almost 100 years, Cassina has been a reference point in the international design landscape, transforming ideas and design visions into iconic products that have shaped the history of contemporary furniture.
Cassina has been aTop Employer since ****and obtained theGender Equality Certification in ****, reflecting our commitment to creating an inclusive, stimulating and growth-oriented workplace.
For ourMilan Store, we are looking for aSenior Sales Advisorwho will support the Store Sales Team in providing clients with all the requested information and expert advice throughout the purchasing journey, ensuring an outstanding sales experience and contributing to the development of the business.
The Senior Sales Advisor will report directly to theCassina Milan Store Manager.
Your Impact
You will contribute to the commercial performance of the Milan Store by developing new sales opportunities, nurturing relationships with existing clients and ensuring a high-quality and personalized customer experience.
You will also support the Store Manager in implementing business development initiatives and contribute to the effective use of the Store's sales and CRM tools.
What You Will Do
Welcome and assist clients visiting the Store,
providing an outstanding level of hospitality throughout the selling ceremony;
Develop new sales opportunities and contribute to achieving the Store's commercial objectives;
Build and maintain strong, long-term relationships with existing clients;
Provide support to the Store Manager in implementing business development initiatives and actions;
Provide clients with relevant product information and professional advice, supporting them throughout the purchasing process;
Use and maintain the Store's sales tools, including CRM, quotation and project registration systems and the customer database;
Ensure accurate and timely management of client and sales information.
Who We Are Looking For
A customer-oriented and proactive sales professional with a strong passion for design and furniture, excellent communication skills and a proven ability to develop business and build lasting client relationships.
Education and Experience
Degree in Interior Design, Architecture or a related field; other academic backgrounds will also be considered;
Minimum 5 years of sales experience within the design and/or furniture industry;
Proven ability to work towards and achieve commercial goals;
Previous experience in a high-end or luxury environment will be considered a plus.
Technical and Soft Skills
Excellent command of English; knowledge of a second language is considered a plus;
Excellent communication and interpersonal skills;
Proactive approach, strong sales orientation and positive, enthusiastic attitude;
Polite, professional and strongly customer-oriented approach;
Strong relationship-building skills;
Team player with the ability to collaborate effectively with colleagues and internal stakeholders.
Why Cassina
You will join an international design company where design culture, innovation and expertise come together with a strong focus on people and professional development.
Work location:Milan, Italy
Contract type:Permanent contract
Salary Range:€ ***************, + commission
Buoni pasto
The salary range indicated in this job posting represents an estimate of the compensation level envisaged for the position.
The actual salary will be determined based on the experience, skills and qualifications of the selected candidate, in compliance with European regulations on pay transparency and equal pay.
Cassina is an equal opportunity employer.
We are committed to fostering an inclusive working environment and valuing diversity, individual skills and perspectives.
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Interested candidates are invited to submit their CV, authorizing the processing of their personal data in accordance with EU Regulation ******** (GDPR).