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Smartness
Smartness is seeking a Customer Success Manager to drive revenue growth by maximizing value from our hospitality SaaS platform. You will focus on retention, expansion, and upselling while hitting ambitious targets.
You will manage many daily customer interactions, train users, conduct business reviews, and collaborate with Sales and Product to improve the customer journey. The role requires 3-5 years in SaaS in CSM/AM or Sales, strong CRM skills (Salesforce/HubSpot), and German as a mother
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