23 set - Milano
Leica Biosystems
Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global CoE and local markets, owning instrument order fulfillment, handling escalated requests, and ensuring adherence to global standards with local adaptations. You will drive customer satisfaction and continuous improvement while coordinating across commercial, service, and supply chain teams.
The role emphasizes regional leadership, capability development, and translation of regional needs into global improvements.
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