23 set - Italia
Generali Italia
Questa posizione è in Generali Italia
Riassunto dell'opportunità da parte della Joinrs AI:
Generali Italia cerca un Service Asset Configuration Manager con esperienza in ITIL 3/4 e piattaforma ServiceNow. Il candidato sarà responsabile della gestione e miglioramento del sistema di gestione della configurazione (CMS e CMDB). Si richiede titolo di studio in discipline STEM e competenze tecniche avanzate.
Il ruolo offre contratto a tempo completo, stipendio lordo annuo tra 50K€ e 55K€, smart working, orari flessibili, welfare aziendale, formazione continua e opportunità di crescita internazionale.
Il processo di selezione sarà interamente gestito da Generali Italia.
Questa opportunità è disponibile su Milano - Italy, Roma - Italy, Torino - Italy, Trieste - Italy, Mogliano Veneto - Italy.
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We are looking for a Service Asset Configuration Manager who will work within the Quality Management and Tools Configuration Unit in GOSP, responsible for governing and maintaining the organization's Configuration Management System (CMS) and Configuration Management Database (CMDB),
ensuring that IT assets, configuration items (CIs), and their relationships are accurately identified, controlled, and maintained throughout their lifecycle.
The candidate will work inside an international team in the domain of Service Asset Configuration Management (ITIL 3)/ Service Configuration Management (ITIL 4), focusing on:
- Requirement gathering, analysis and design of solutions based on ServiceNow platform to solve problems in the SACM/SCM domain
- Housekeeping of the whole CMS (Configuration Management System) and the underlying CMDB (Configuration Management DB) with maintenance and improvement activities
- Monitoring, Reporting and Quality attestation of the CMDB's content
- Proposing and steering daily improvements in the CMS like but not limited to: usage of ServiceNow best practices instead of custom alternatives, adoption of new features in favor of old ones, evangelize colleagues to
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