23 set - Italia
Costa Crociere
Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'opportunità da parte della Joinrs AI: Costa Crociere S.p.A. cerca un/a French International host/ess con diploma in turismo o materie umanistiche e conoscenza fluente di francese e inglese (livello C1). Il ruolo prevede supporto linguistico agli ospiti internazionali, gestione di annunci e traduzioni durante la crociera, gestione delle lamentele e collaborazione con i servizi di revenue management. L’offerta include contratto a tempo determinato, vitto e alloggio a bordo, trasporti coperti, assistenza medica, programmi di benessere, formazione strutturata e opportunità di crescita professionale.
Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..
Questa occasione è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.
--
French International host/ess
Shipside
Career
Are you ready to become the key point of reference for international guests, turning every conversation into trust, connection and unforgettable cruise memories onboard?
What You Will Do
- Taking care of the daily cruise program to ensure the correct translation of written material in the relevant language such as: menus, flyers, and organizes informative speeches (i.e., embarkation travel talks, end of cruise)
- Act as point of reference for French speaking guests doing public relations (i.e., public events, parties, embarkation, disembarkation), daily hospitality desks and escorting them whenever possible on tours to remove language barriers, getting constant feedback on guest satisfaction and needs.
- Make major voice announcements for Guests, including safety announcements during drills or real situations (live or pre-recorded format).
- Provide translation services for medical emergencies, illnesses, or medical disembarkation of the Guest,
- Report or taking care of Guest complaints (use of SAΠ system is required) informing the relevant heads of department and supervisors in charge
23 set - Lecce
Snai
23 set - Tempio Pausania
Serafina
23 set - Grosseto
Il Globo Vigilanza
23 set - Bolzano
Kpmg Italy