23 set - Milano
Jobgether
Jobgether is seeking a Customer Support Lead based in Italy to scale a global, remote, tech-driven support function, overseeing both AI-powered and human channels to ensure high-quality, timely resolutions.
You will build scalable processes, manage escalation policies, monitor KPIs, and translate customer insights into product and engineering requirements, partnering with Product, Engineering, Operations and AI teams.
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