Store Operations & Customer Experience Leader

22 set - Bologna
Pvh Italy

PVH is seeking a Deputy Manager Customer Experience & Sales to oversee store performance and create a welcoming atmosphere for customers.
Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo.
You will set daily service goals, train and coach the team on standards, and assist in recruitment and onboarding processes.
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Provide ongoing feedback, lead CRM activities for retention and upselling, and monitor KPIs to drive improvements.
The role requires strong communication, collaboration and an ability to operate in a hybrid setup with PVH brands CALVIN
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