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Red Thread- Sales Representative,Education

Pubblicato il 22-09-2026 - IIDA New England in Ravenna

JOB DESCRIPTION
The K-12 Sales Representative is responsible for maintaining and growing business relationships with school districts, private schools, libraries, and A&D; (Architecture & Design) partners.
This role blends proactive business development with hands?on selling — supporting existing customers while actively pursuing new opportunities within the education market.
This position will manage a combination of existing opportunities and active prospecting, serving as the primary owner of assigned accounts while continuously identifying and developing new business within the K-12 and library space.
Works closely with the broader Sales Team to support all aspects of the customer relationship, from early planning, quoting, and contract compliance through ordering, delivery, and installation.
They represent Red Thread at project, client, and design meetings with the goal of strengthening Red Thread's position as the preferred partner for K-12 and library clients.
RESPONSIBILITIES
Maintain and grow relationships with school districts, private schools, libraries, and A&D; firms, serving as the primary point of contact for customers on designated projects
Identify and develop new business opportunities within the K-12, library, and public sector markets through prospecting, referrals, networking, and industry associations
Research prospective school districts, private schools, and A&D; partners to qualify leads and develop targeted outreach strategies
Conduct sales calls independently and alongside Sales Representatives
Meet with end users, administrators,



and design teams on?site to identify project goals and requirements
Develop and deliver compelling proposals, presentations, and turnkey solutions including quotes, finish schedules, and specifications tailored to education clients
Prepare quotations and RFPs that outline product specifications, pricing, delivery and installation timeframes, and Red Thread's full-service capabilities
Provide guidance on contract structures and cooperative purchasing programs applicable to K-12 and library clients
Process complete and accurate orders in Hedberg and track acknowledgments with Sales Coordinators as needed
Coordinate installation drawings, plans, and presentation materials with the Design Department to ensure accuracy and functionality
Coordinate project schedules with Project Management and Operations for delivery, service, and installation
Establish, develop, and maintain a high level of customer satisfaction while monitoring and reporting on Red Thread's performance against customer expectations
Publish project and account status reports for internal teams and customers
Attend and document all project and client meetings; perform site visits as necessary




Maintain familiarity with all contract agreements and cooperative purchasing vehicles
Manage and maintain an active sales funnel and all account activity within CRM; ensure pipeline accuracy and timely updates
Utilize order management reports to track project progress
Ensure all punch?list items are resolved and orders closed out for timely invoicing
Maintain accurate and standardized order records
Maintain professional and technical knowledge through vendor workshops, product training, and industry involvement
Perform special projects as requested
QUALIFICATIONS
Skills & Abilities
Ability to both develop new business and manage long?term client relationships
Strong customer service, presentation, communication, and organizational skills
Consultative selling approach with the ability to identify client needs, budgets, and timelines
Strong problem?solving skills; comfortable working in a team environment
High attention to detail with excellent follow?through
Goal?oriented, self?motivated, and resourceful
Solid computer skills: Word, Excel, PowerPoint, Hedberg or similar ERP; CRM experience required
Level Of Education/Training/License
BA/BS degree preferred; equivalent experience considered
Experience
2–3 years of B2B sales or account management experience required
Experience with K-12, library, or public sector clients strongly preferred
Familiarity with cooperative purchasing, contract compliance, and project?based sales a plus
Furniture, design, A&D;, or construction industry experience preferred
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