Italian-Speaking Customer Experts For A Car Company - Work In Greece
Pubblicato il 22-09-2026 - Mercier Consultancy Group in Italia
Mercier Consultancy MD is seeking talented Italian-Speaking Customer Experts to join our team supporting a leading car company in Greece. In this role, you will provide exceptional customer service and support to Italian-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.
Key Responsibilities
Deliver professional and courteous customer support to Italian-speaking customers via phone, email, and chat regarding car products, services, and maintenance.
Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively.
Maintain accurate records of customer interactions and case resolutions within the CRM system.
Collaborate with sales, service, and technical teams to ensure high customer satisfaction.
Stay informed about the latest car models, features,
and company policies to provide precise assistance.
Provide feedback to management to enhance customer service quality and processes.
Fluency in Italian (spoken and written) is mandatory; proficiency in English is advantageous.
Previous experience in customer service, ideally in the automotive industry.
Excellent communication and interpersonal skills with a strong customer focus.
Ability to manage multiple tasks and work efficiently in a fast-paced environment.
Familiarity with CRM systems and digital customer support tools.
Willingness to relocate and work in Greece.
Passion for cars and strong problem-solving abilities.