Manager Store Systems
Pubblicato il 22-09-2026 - Dufry in Italia
With a career at HMSHost, you really vantaggi! We Offer
Health, dental and vision insurance
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Airport Location: Corporate Systems
Advertised Compensation: $109,****** to $133,******
Purpose:
The Manager, Store Systems is responsible for ensuring the successful implementation of solutions and projects from conception through deployment in support of customer facing systems and strategies. This position is responsible for managing and prioritizing workloads of the Store Systems teams and developing effective solutions for customers.
Essential Functions:
Manages associates, consultants, and third-party vendors to ensure solutions, new store opening business initiatives, and projects are successfully implemented from conception through deployment and within budget; facilitates the development of end-to-end solutions to meet agreed business requirements
Directs maintenance efforts to ensure stability and availability of systems for users requiring a focus on resource management, project management and quality control
Develops reliable metrics for customer facing systems while ensuring strategic capacity planning; collaborates with various departments for critical store system integrations
Manages the operation of back-office services, including 2 and 3 store systems related support
Partners with IS Security to identify and eliminate security vulnerabilities according to company policies/standards and PCI requirements
Directs implementation of software and interface upgrades
Conducts analysis of business and technical requirements to recommend technology solutions for current and future growth; assists with the ongoing development of the roadmap
Establishes close working relationships with other departments and vendors to establish clear, executable plans to continue to provide associates with technical solutions; responds to changing priorities and escalating issues where appropriate, keeping all interested parties abreast of developments and decisions in a timely fashion
Analyzes, designs, develops, deploys, and leads a time-phased resolution plan when IT based issues arise; represents technical change through the corporate governance processes that track and permit project progress
Ensures that the technical designs deliver the most effective customer experience; implements new technologies in unique and innovative ways
Develops custom scripts, tools, and programs in the support of the desired Operational outcome
Reporting Relationship
:
The Manager, Store Systems reports to the Director of Store Systems
Minimum Qualifications, Knowledge, Skills, and Work Environment
:
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a leadership role: Requires 2 years of experience supervising a team of IT professionals engaged in executing systems implementation
In a technical role: Requires 5 years of experience as a solution architect engaged in developing and delivering systems solutions and implementation; must have 2 years of experience working with VMWare systems
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality,
F&B; and/or Retail experience
Specialized Training:
Training that leads to an in-depth understanding of IT systems implementation
Certification in a leading object-oriented language such as C# is a plus
Specialized Skillset/Competencies/Traits:
Familiarity with Azure and/or other cloud platforms
Demonstrated experience with domain design, creating design documentation, and artifact creations preferred
Business acumen and also has the mindset required to understand the long-term implications of ITT systems implementation planning and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
Location: This role is based at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").