Client Advisor - Milan

22 set - Milano
Canali

Canali has been a paradigm of Italian tailored luxury and masculine elegance for over 90 years.
Since ****, it has promoted the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of extraordinary fit and comfort in a perfect balance of elements that blends culture and history with style and taste.La preghiamo di leggere attentamente i seguenti dettagli prima di inviare la sua candidatura.Position LocationJob ResponsabilityDeliver an elevated and memorable in-store experience, embodying Canali's brand values.Build authentic relationships with clients, understanding both expressed and unexpressed needs, and tailoring the experience accordinglyAct as a trusted style advisor,



guiding clients through a refined and personalized selling ceremonyDevelop long-term client relationships through consistent follow-up and after-sales careContribute to the success of the boutique by achieving individual and team performance targetsPromote and integrate the Made to Measure and MeByCanali services within the client journeyRequirementsMinimum 3 years of experience in luxury retail or a high-end customer-focused environmentStrong sensitivity to client experience, with a natural ability to build trust and long-lasting relationshipsKnowledge of Made-to-Measure is considered a strong assetTeam-oriented mindset combined with a proactive and autonomous approachComfortable with digital tools supporting clientelling and sales activitiesFluent in English and Italian; additional languages are an advantageUnderstanding of retail operations, including sales processes and stock managementOur selection process is based exclusively on skills, merit and professional aptitude, ensuring a respectful and welcoming work environment for everyone.Canali strongly values diversity and respects equal opportunities.
xysqume All our job postings are addressed to candidates of any gender.
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