24 set - Bologna
Azienda riconosciuta
We are seeking a Remote Travel Experience Representative to join our growing travel-focused team. In this role, you will assist clients throughout their journey by providing timely support, answering questions, and ensuring a seamless experience from planning to departure. You’ll play a key role in helping travelers feel confident, informed, and excited about their upcoming trips.
Key Responsibilities
Provide support via email, chat, and phone
Assist with updates, changes, and general client inquiries
Share helpful information related to upcoming travel plans and arrangements
Follow up with clients prior to departure to ensure they feel prepared
Resolve concerns while maintaining a positive and professional experience
Maintain accurate records of client interactions and updates
Ideal Candidate
Strong communication and interpersonal skills
Customer service experience preferred
Highly organized and detail-oriented
Comfortable working remotely and managing tasks independently
Interest in travel, hospitality, or client experience
What We Offer
100% remote position
Flexible schedule
Comprehensive training and ongoing support
Opportunities for growth and advancement
Collaborative and supportive team environment
Access to travel-related perks and industry discounts
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Modulogroup