Italian-Speaking Customer Support Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81ehdm

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as anItalian-Speaking Customer Support Representativeand work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offerspaid training, a competitive salary package, and full relocation support.

Position:Italian-Speaking Customer Support Representative Location:Athens, Greece – Onsite Schedule:5 days per week, 8 hours/day with rotational shifts Compensation:€1,100 gross/month x 14 salaries + Performance premio upto15% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As anItalian-Speaking Customer Support Representative, you will:

- Provide professional customer support in Italian via phone, email, and chat - Respond to customer inquiries and resolve account-related issues - Assist customers with platform, product,



and service-related questions - Troubleshoot issues and provide effective solutions - Handle customer requests efficiently while maintaining a high level of customer satisfaction - Accurately document customer interactions in CRM and internal systems - Follow established quality and productivity standards - Help customers understand the platform and available features

What We're Looking For

- Fluent Italian – C1/C2 level - English B2+for training and internal communication - Strong communication and interpersonal skills - Customer-focused and empathetic approach - Strong problem-solving and troubleshooting skills - Ability to handle customer inquiries professionally and efficiently - Good attention to detail and accurate data entry - Flexible and comfortable working rotating shifts - Ability to work effectively in a fast-paced, international, multicultural team - No previous experience required – full paid training is provided

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81ehdm